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Home
Product Family
High Speed Rugged Ticket Printers
Compact Cost Effective Ticket Printers
Airline, Airport Printers
Kiosk Printers
Support
DOWNLOADS
Additional Documentation
FAQs
Maintenance Videos
MEDIA SUPPLIERS
Contact Us
Sales Department
Technical Assistance
Product Info. Request
Quote Request
Repair/RMA Request
News Room
Trade Shows
RMA Request Form
*
Indicates required field
Company Name
*
Name
*
First
Last
Shipping Address
*
Line 1
Line 2
City
State
Zip Code
Country
Street address should be filled out in Line 1 & 2 fields only. City, State and Zip Code MUST BE PROVIDED in order to submit form
Email
*
Number of Printers to be Serviced
*
Model Serial Number, such as W___ or G___
*
Case ID Number
*
Method of Return Shipping
*
Ground
Rush
Overnight
Customer freight account (optional)
*
Please indicate specific freight account information for delivery (UPS, FedEx, DHL, etc)
Phone
*
Fax
*
Billing Address
*
Line 1
Line 2
City
State
Zip Code
Country
Company Printer Bought From
*
Model Name, such as ITX+2003
*
Part Number, such as A15-___ or C15-___
*
Description of Problem
*
Payment Method
*
Account with PA
Credit Card
Check
Under Warranty
Please Note:
We will email you with an RMA number.
Please include customer ticket stock for final testing of the repaired printer.
Re-attach any missing doors or covers.
Please write the RMA number on outside of shipping box. Boxes without RMA numbers may not be processed promptly.
If you have questions, please contact us at:
(203) 882-5640, Ext 159
(203) 882-5648 (FAX)
rma@practicalautomation.com
Non-warranty repairs are subject to a $50 estimate charge, which is deducted from the cost of repair
.
Submit